Terms & Conditions
The properties known as Huelgoat Holiday Cottages (the property) are offered for holiday rental subject to agreement between Neil and Jan Winstone (the owners) and the renter (the guests).
Please respect and show consideration for your surroundings and your neighbours.
Rental period: Huelgoat Holiday Cottages Saturday to Saturday, although some flexibility may be available, particularly in Low and Mid season. Earliest check-in 15.00, please check-out by 10.00 on day of departure, unless otherwise agreed.
Payment accepted in Euros (cheque drawn on French bank, direct bank transfer† or cash), or Sterling (direct bank transfer†).
†Please contact us for further details
The charge is inclusive of water, electricity, gas, fuel and all linen. Guests are free to bring their own linen, but no reduction in the charge will be made. Please let us know if you wish to bring your own linen. [Please note: pillows are square French-style].
We require a 100 euro deposit. Following receipt, the owners will send a confirmation notice (by letter or email as appropriate). This constitutes formal agreement between guests and owners.
Provisional bookings will be held for up to seven bank working days to allow for postal/electronic receipt of the initial deposit.
The balance is due not less than four weeks before the start of the rental period. In the event of late payment, the owners reserve the right to cancel the booking, retain the deposit, and re-let the property. Any such cancellation will be given in writing. Bookings made within four weeks of the start of the rental period must be paid in full at the time of booking unless otherwise agreed.
Bookings are confirmed on the understanding that the accommodation booked will be available for the dates specified. If, due to circumstances beyond our control, this is not possible, we will make a prompt and full refund of all money paid, and there will be no further claim against us. In the event of the booking being cancelled or altered by reason of force majeure (which includes floods, storms, riots, strikes, wars, and Acts of God) or other events outside our control, we cannot accept liability. If you or any other person in the hire party falls ill whilst on holiday or for any reason has to return early, we cannot be responsible for any additional costs incurred, nor can any part of the charge be returned.
In the event of cancellation by the renter, the charges are as follows:
between four and two weeks before rental period begins, 50% of the total cost is refunded,
less than two weeks before rental period begins, no refund is made,
if it is possible to re-let the property after cancellation, full refund minus €20 administration fee will be made.
We urge all guests to take out travel insurance including personal liability.
Use of the accommodation and all amenities is entirely at guests’ own risk. Guests' personal belongings (including motor vehicles) left in or around the property are entirely at guests' own risk, and no responsibility can be accepted for loss or damage thereto.
Will all our guests please note that any visitors to our properties are strictly by prior arrangement, and any visitors must report to us on arrival.
Please report ALL breakages as soon as possible. A charge is not always levied, but we’d rather hear from you than find out for ourselves after your departure.
Guests agree to be considerate tenants, take good care of the property and leave it in a clean and tidy condition at the end of the rental period. Any guest/guests deemed to be acting in a consistently unreasonable manner will be asked to quit the property.
Whilst every effort has been made to ensure that the description of the property and nearby facilities is as accurate as possible, we cannot accept any liabilities for any changes beyond our control.
Should you have a complaint about the property, please report it to us as soon as possible so that we have the opportunity to deal with it. Complaints cannot be accepted after your departure.
Our guests safety is very important to us and we endeavour to ensure the cottages are safe as well as comfortable, but Guests agree to take all precautions necessary to ensure the safety of members of their party and to avoid all dangerous activities within the property. Guests are responsible for ensuring that minors are supervised at all times.
Our properties do not have telephones but Wi-fi is available, please ask for details. Urgent messages from friends, families and colleagues can be left with us in an emergency.
Sorry, no smoking in the gîtes - please dispose of cigarette ends in a clean and responsible manner.
If in doubt about any aspect of your rental, please